Sur la Piste - Sports Clothes for Children

Your Privacy & Security

Your Privacy

All information collected through this site is used to provide you the customer with the best possible service.

We need to know the age of your youngest child so that when he/she reaches the age of 16 we will know that you are only interested in our Adult Accessories.

We need your full address so that we can send you a new brochure each year and deliver when you place an order.

We need your landline telephone number so that we can contact you in the event of a problem with your order, and this also helps us to avoid credit card fraudsters.

We need your email address (if you have one) so that we can let you know quickly and easily when we have special offers.

We need to know the time of your skiing holiday (if you take one) so that we can ensure that if there has been an unavoidable delay in delivering your order, it reaches you before you leave. We also want to make sure that we do not send you information necessary to your holiday after you get home.

Under no circumstances will we divulge your telephone numbers or email address to anyone else. These are solely for our own use. However, we may occasionally allow another company to send you information that we think might interest you. If you would prefer not to be included in this, please email us at info@surlapiste.com with your name and address and in the subject box please type Exit General Mailing List

We follow the guidelines set down by the Data Protection Agency and as such we keep your information in the strictest confidence. In order to comply with this, we will ask you for some form of identification before divulging information about yourself. If a written reply to a request for information is required there will be a charge of £10.00.

To support your privacy, our website does not remember information through the use of cookies between your visits to our website.

Your security – Help us fight credit card fraudsters

Recent statistical analysis information shows that credit card fraud for telephone and internet purchases is up by a third. This information in itself is misleading and needs some explanation. The majority of fraudsters get hold of the name, number and expiry date of genuine card holders from discarded receipts, or through payment at restaurants when cards are taken away from the owner for checking. There are even some people in this world who will scavenge through rubbish tips looking for old receipts, and will then either use that information themselves or sell it to someone else. We are not careful enough in the way that we dispose of unwanted receipts, and should either burn them or shred them. Card information provided through internet sites is scrambled and very safe, and with the introduction of the numbers on the signature strip, (information not available on receipts) buying on the internet is even more secure.

It has now been established that buying over the internet is very much safer than handing your credit card to a shop assistant or waiter. Some studies say over 100 times safer!

In order to maximise your security your credit card details are encrypted when they leave your computer and the exercise is not reversed until they reach us. In this way if anyone should intercept your order they would be unable to read the details. By giving us a landline telephone number (which is traceable) we can also make checks to ensure that our customers match their credit cards, thereby protecting you and your money.